Shipping Policy
When Should I Expect My Order
Hawaii | Continental US | Delivery | |
Frozen Food Items | FedEx 2day | FedEx 2day |
Ships on Tuesdays |
Non Perishable Items | USPS | USPS |
Varies |
Estimated Shipping Costs
Why does shipping cost so much? We are dealing with perishable goods that must be kept frozen, therefore these items can not be in transit for more than 2 days, we use eco-friendly packaging and ice packs that add to the cost of shipping. Below is a table that includes estimated shipping costs for FedEx Overnight to various location unless otherwise noted. Please note that due to fluctuations in shipping prices the numbers below may not reflect the actual quote for shipping. Please add your items into the cart to see the actual shipping costs.
O‘ahu | All other islands | Continental U.S. | Alaska | |
5 lb. small food box | $5 | $8 | $25 | $75 |
25+ lb. large food box | $7 | $11 | $41 | $170 |
updated march 2023
Shipping Food Products
Food products are shipped and delivered frozen in eco-friendly insulated packaging. When prompted to enter your shipping information, please enter the street address only (sorry no P.O. boxes!) to ensure your order arrives promptly.
- Shipped out on Tuesdays using FedEx priority overnight.
- Orders will arrive on Wednesday by 5 PM.
- Orders must be placed on our website by midnight on Monday to make the cutoff for same week fulfillment. Orders placed after this time will be shipped the following week Tuesday.
- We are not able to ship small food boxes where overnight shipping from Hawai’i is unavailable. However, FedEx 2nd day may be used for large box orders.
- Orders ship on Tuesdays only via FedEx 2nd day.
- Orders must be placed on our website by midnight on Monday to make the cutoff for same week fulfillment. Orders placed after this time will be shipped the following week Wednesday.
Shipping Goods & Apparel
- Orders for non-food items are typically shipped via FedEx or USPS for orders shipped within the Hawai'ian islands.
- For orders being shipped to the continental United States or Alaska, orders will typically be shipped via USPS First-Class, or USPS Priority Flat-Rate.
- We make every effort to ship orders in a timely manner, most orders for in-stock items will ship the day after the order is placed.